In my current role as Systems Project Manager at Spark Robotic, I lead cross-functional initiatives that align technology with business objectives. Some highlights include:

• Driving digital transformation by implementing Zoho Projects, reducing lead times by two weeks and increasing efficiency across operations.

• Designing and maintaining customer-facing experiences, such as a Shopify platform that increased average order value by 18%.

• Shaping frameworks for scalability, from inventory management systems that boosted on-time fulfillment by 32% to CRM/ERP optimizations that eliminated silos and improved collaboration.

• Elevating user experiences through design and marketing strategy, delivering campaigns that improved conversion rates by 11% and click-through rates by 5.5%.